Joyer Mascarenhas

Partner

Expertise: Business Strategy, Finance-led Transformations, Human-centred Experiences, Platform Architectures and Ecosystems, Artificial Intelligence (AI), Data Science, Information Governance, Connected Things (IoT), Intelligent Automation, Intelligent Asset Management, and ICT Organisational Alignment.

Industry Skills: Public Sector (Federal and State), Travel & Transportation, Banking & Financial Services, and Energy & Utilities.

Joyer is an experienced executive with a proven track record in designing and delivering transformation programs. Joyer combines a strong understanding of business value from his experience in strategy development and financial engineering, with expertise in rapidly emerging technologies. He is passionate about developing longer-term and sustainable capabilities for his clients.

Joyer has hands-on experience working with clients in strategic planning and execution of industry focussed initiatives, understanding and creating new customer experiences, new market and product development and cost optimisation.

He brings insight and perspective at the CXO level, particularly in Information Governance, Data Design, Data Monetisation, Asset Management, the selection and application of contemporary and cost effective capability-based platform architectures and ecosystems, AI, Enterprise Virtual Assistants, Connected Things and use of hyperconverged data and cloud solutions for business value.

Joyer uses design thinking, visualisation, human (user) centred design, and advanced facilitation techniques to jointly build unique solutions that clients own and implement.

In the last three years, Joyer has supported the following clients: Transport for NSW, NSW Department of Customer Service, Austrade, Maitland City Council, Ausgrid, People’s Choice Credit Union, and NSW Health Care Complaints Commission.

Joyer loves travelling and exploring new destinations, he is a motorsport enthusiast, a keen horologist, and is always looking for the next foodie destination. He loves his coffee and wine, and enjoys spending time with family and friends.

A pragmatic strategist helping organisations develop capability and build muscle memory for the human and machine era.

joyerm@3pointsdigital.com.au

/joyermascarenhas